Bug #365
open
Functional Defect: During the login process, all buttons on the login screen become unclickable. Additionally, pressing the back button triggers a pop-up message stating: “Could not retrieve credentials.”
Added by Mrinmoy Kakoti 25 days ago.
Updated 7 days ago.
Description
During the login process, all buttons on the login screen become unclickable. Additionally, pressing the back button triggers a pop-up message stating: “Could not retrieve credentials.”
Faced in Realme 9 pro 5G
Reporting version 1.63
Files
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5.mp4 (15.9 MB)
5.mp4 |
Could not retrieve credentials |
Mrinmoy Kakoti, 05/27/2026 08:57 AM
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- Status changed from New to Resolved
- Status changed from Resolved to In Progress
Now buttons are clickable, but we are not able to use saved credentials feature for login. This feature is working in the iOS application, and it was working in Android application previously. Please check it
- Subject changed from During the login process, all buttons on the login screen become unclickable. Additionally, pressing the back button triggers a pop-up message stating: “Could not retrieve credentials.” to Functional Defect: During the login process, all buttons on the login screen become unclickable. Additionally, pressing the back button triggers a pop-up message stating: “Could not retrieve credentials.”
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