Support #380
Updated by Mrinmoy Kakoti 11 days ago
Description The current Create Account process requires users to complete an extensive, multi-screen form covering both essential and highly detailed personal inputs (e.g., wellness center details, demographics, behavioral patterns, lifestyle preferences, and medical history). This creates unnecessary friction at the most critical point of the user journey—first-time onboarding—where motivation is high but tolerance CalmSync account creation flow currently uses a long form, which can feel overwhelming for effort is low. As users. Instead, onboarding can be redesigned into a result, users are likely step-by-step experience, similar to experience cognitive overload, leading to hesitation, incomplete registrations, iPhone setup, Notion onboarding, Airbnb setup flow, or early drop-offs before they even reach the core value of the application. apps like Headspace, where users answer one question at a time. Non-mandatory fields like medical history, stress levels, sleep patterns, etc. can have a “Skip” option and be filled later.