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Bug #459

open

Chatbot - Inconsistent Reset Logic for New User Problems

Added by Mrinmoy Kakoti 23 days ago. Updated 12 days ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Chatbot
Start date:
05/29/2026
Due date:
% Done:

0%

Estimated time:

Description

When users introduce a new problem or concern, the chatbot behavior is inconsistent. In some cases, the conversation flow resets and focuses on the new issue, while in other cases the new input is ignored and the chatbot continues the previous context. This can lead to confusion and reduced conversational reliability. The context management and reset logic should be standardized to handle new user issues consistently.

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