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Bug #436

open

Chatbot - Repetitive Crisis Response Loop

Added by Mrinmoy Kakoti 23 days ago. Updated 12 days ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Chatbot
Start date:
05/29/2026
Due date:
% Done:

0%

Estimated time:

Description

After the user says something like "I need help", the chatbot provides helpline information but then keeps repeating the same crisis response regardless of what the user says next. The conversation becomes stuck, and the chatbot is unable to continue the interaction appropriately.

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 #1

Updated by Mrinmoy Kakoti 12 days ago

  • Subject changed from Critical safety handling & crisis flow failure to Chatbot - Repetitive Crisis Response Loop
  • Description updated (diff)
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