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Bug #367

open

Functional Defect: Help section displays a blank page.

Added by Mrinmoy Kakoti 25 days ago. Updated 7 days ago.

Status:
In Progress
Priority:
Normal
Assignee:
Gangadhar V
Category:
Functional
Start date:
05/27/2026
Due date:
% Done:

0%

Estimated time:

Description

Upon clicking the Help section, a blank page is being displayed instead of the intended support or help content.

Check screen recording for reference
Reporting version: 1.64

Files

2.mp4 (3.2 MB) 2.mp4 Mrinmoy Kakoti, 05/27/2026 10:02 AM
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 #1

Updated by Gangadhar V 25 days ago

  • Status changed from New to In Progress

The link https://basilhealth.ai/privacy-policy/ does not seem to working, we are checking if this needs to be resolved in the backend or there is a different link we should use. This issue is replicated in the ios device too

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 #2

Updated by Gangadhar V 25 days ago

  • Status changed from In Progress to Resolved

updated the links

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 #3

Updated by Vishal Hawale 12 days ago

  • Status changed from Resolved to In Progress

Currently, the Help section redirects users to the Basil Health Privacy Policy page. Since this section is labeled "Help," it should contain relevant support content
version 1.65

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 #4

Updated by Vishal Hawale 7 days ago

  • Subject changed from Upon clicking the Help section, a blank page is being displayed instead of the intended support or help content. to Functional Defect: Help section displays a blank page.
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